PATNA: From frying pan to fire. In probably a worse instance, septuagenarian Onkar Sharma has been delivered the five pieces of luggage he had booked in the cargo while boarding a Turkish Airlines (TA) flight from Berlin to New Delhi via Istanbul, but all of them are virtually empty.
"The locks are broken and the valuables, including ornaments, are missing," Sharma told TOI on Thursday and added he has lodged a police complaint in this regard.
Sharma lodged the complaint with the Patna airport authorities who, in turn, forwarded it to the Station House Officer of Delhi's Indira Gandhi International (IGI) Airport (domestic) police station.
TOI on Thursday reported the ordeal of Sharma and his sexagenarian wife Sadhna Sharma. The couple landed in Delhi on December 3, only to find their luggage had been misplaced by the TA's cargo handlers. The ailing couple's life-saving drugs were also there in their bags. As they skipped medication, their health complications compounded.
When contacted, TA authorities on Thursday acknowledged receipt of Sharma's complaint. "We are looking into the matter. The couple will be given reasonable compensation if they have really suffered," said an employee in the office of TA's IGI station manager Erbil Akgun. Akgun could not be contacted.
The five huge suitcases were sent to Patna by an Air India flight on Wednesday evening. While taking the delivery, the Sharmas insisted for a status report of the suitcases from AI officials at the Patna airport. The status report says, "Received in lock broken condition. Delivered (to claimant Sharmas) in same condition."
The Berlin-based non-resident Biharis are 80% disabled. "Thankfully, our medicines have not been stolen," Sadhna said and added five gold ornaments (tops), three watches, 15 expensive pieces of gift items, among other things, are missing.
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